Cancellation Policy

Consumers have a fourteen-day right of withdrawal.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last partial shipment or the last item.

To exercise your right of withdrawal, you must inform us (Truckstyler e.K., Owner: Cosima Elle, Rotäcker 27, 88271 Wilhelmsdorf, Germany, info@truckstyler-shop.de, Phone: +49 7584 6409780) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, although it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notice of exercising the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we will refund all payments received from you, including the delivery costs (with the exception of additional costs resulting from your choice of a different type of delivery than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received your notice of withdrawal from this contract. For this refund, we will use the same payment method that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund. We may withhold the refund until we have received the goods back or you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired. We will bear the cost of returning the goods. You are only liable for any diminished value of the goods if this loss in value is due to handling that is not necessary for checking the condition, properties, and functionality of the goods.

Model Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and return it to us.)

– To Truckstyler e.K., Owner: Cosima Elle, Rotäcker 27, 88271 Wilhelmsdorf, Germany, info@truckstyler-shop.de
– I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()
– Ordered on ()/received on ()
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if notification is on paper)
– Date
(*) Delete as appropriate.

Special Notes

If you finance this contract through a loan and later withdraw from it, you are also no longer bound by the loan agreement, provided both contracts form a single economic unit. This is particularly to be assumed if we are also your lender or if your lender makes use of our cooperation in relation to the financing. If the loan has already been received by us when the withdrawal becomes effective, your lender will assume our rights and obligations arising from the financed contract in relation to you with respect to the legal consequences of the withdrawal or return. This does not apply if the present contract concerns the acquisition of financial instruments (e.g. securities, foreign exchange, or derivatives).

If you want to avoid contractual obligations as much as possible, make use of your right of withdrawal and also withdraw from the loan agreement if you are entitled to a right of withdrawal for that as well.

Return Labels

Notwithstanding your statutory rights, free return labels will be provided to you for your return. If you use these return labels, the return is free of charge for you. The return label will be provided to you via email. You can drop off the return at a parcel shop of the respective provider in Germany.